① Device subscription
Cloud is priced per device, annually — good for stable, scaled usage. Includes mainstream vendor coverage, unified schema, Webhook / Kafka / MQTT delivery, SLA, and ticket support. Volume discounts at scale.
Transparent pricing
Pricing has three components: Cloud device subscription, new vendor / protocol integration, and Self-Hosted deployment + annual maintenance. Cloud fits pilots and SaaS integrations; Self-Hosted fits enterprise platforms, data-residency, and private-network deployments.
Three revenue models
ZenovaConnect's quoting splits by value type into three models aligned with your scale and deployment — pick one or combine.
② New vendor / protocol integration
When you need a new vendor, special auth flow, historical backfill, or downlink control, we quote by integration complexity. One-time fee; the new vendor is then included in ongoing maintenance.
③ Self-Hosted deployment + annual maintenance
Not a one-time license. Includes deployment, annual maintenance, SLA, and upgrade service — the standard contract for enterprise platforms, data-residency requirements, and private-network deployments.
Compare plans
From free evaluation to self-hosted deployment — pick by device scale and deployment shape. The ★ tier is where most teams start.
Free Evaluation / indie devs ¥0 | Cloud Standard Energy SaaS · AI apps · integrators ¥10 / device / yr | Cloud Pro Large SaaS · scale integrators Contact us | Self-Hosted Enterprise · large EPC Contact sales | |
|---|---|---|---|---|
| Use case | Developer validation. Up to 10 devices, Webhook delivery, email/community support. | Early production SaaS. Per-device annual pricing, mainstream vendor coverage, unified schema. | Production platforms. Higher SLA, more delivery channels, historical-data policy, priority protocol scheduling. | Enterprise platforms, state-owned groups, data-residency, private-network deployment. Quoted by project. |
| Price | ¥0 | ¥10 / device / yr | Contact us (volume tiered) | Contact sales |
| Billing | — | Monthly postpaid | Monthly / annual | Annual / perpetual |
| Device cap | 10 | 10,000 | Unlimited | Unlimited |
| Format | Standard JSON | Standard (1 of 4) | Standard + deep custom | Fully custom |
| Channels | HTTP | Full (HTTP / Kafka / MQTT) | Full + priority | Full + dedicated link |
| Deployment | Our cloud | Our cloud | Our cloud (dedicated optional) | Your IDC |
| SLA | No SLA | 99.5% | 99.9% | Per contract (up to 99.99%) |
| Support | Docs + community | Tickets | Tickets + dedicated IM | Dedicated TAM + onsite |
| Request Free quota | Talk to engineering | Talk to engineering | Book a private deployment review |
Device definition: 1 device = one independent inverter / PCS / meter / weather station. Up to 256 data points; over that, billed as ⌈points/256⌉ devices. All Cloud tiers include basic ticket support.
Customization services
Standard formats are free; deep customization is quoted by effort.
| Service | Scope | Price |
|---|---|---|
| Standard push format | JSON / Protobuf / CSV / Avro (1 of 4) | Free |
| Deep custom format | Nested restructure / derived fields / aggregation | ¥15,000 – 30,000 one-time |
| Annual maintenance | Regression + upgrade tracking per custom format | ¥3,000 / yr / format · included in Enterprise |
| New vendor adapter | Vendor not in our integrated or queued list | Quoted by effort |
FAQ
How is device count calculated?+
1 device = one independent inverter / PCS / meter / weather station. Up to 256 data points per device; beyond that, billed as ⌈points/256⌉ devices. Devices under one tenant account aggregate across sites — no double counting per site. Edge cases can be confirmed before signing.
How does the upgrade path work for self-hosted contracts?+
We do not sell one-time perpetual licenses on their own. Standard structure is deployment + annual maintenance: minor patches are permanent and free; major versions are covered while maintenance is active; lapsing maintenance requires renewal. Specifics align with the procurement review.
Are Self-Hosted upgrades free?+
Within an active annual maintenance contract, minor upgrades are free, and major upgrades are typically covered. Rollouts support staged replacement during the customer-defined maintenance window.
What happens if I exceed the plan device cap?+
Cloud bills on actual device count; overage continues at the unit price and does not interrupt service. Self-Hosted triggers a sizing review, typically resolved within a week with a scaling plan and quote.
Is there a trial?+
Free tier is permanent, up to 10 devices — built for developer validation. Cloud Standard PoCs can be arranged on a case basis. Self-Hosted evaluation discussions happen under NDA.
Does Self-Hosted include source code?+
Default delivery is binary + configuration + docs + upgrade service. Source licensing is a separate contract, typically for customers needing further extension or compliance audit. Open to discussion with sales.
How is data safety handled?+
TLS 1.3 in transit. Cloud retains data short-term for security / backup-restore — exact retention is contractual. We commit to no secondary use, no AI training, no resale. Self-Hosted keeps all data inside your domain — it never passes through us.